Last updated: 17 February 2026
1. Introduction
This Privacy Policy explains how Oceancaster Limited ("we", "us", "our") collects, uses, and protects personal data when you use this website and any related services (the "Service").
We are committed to protecting your privacy and handling your data in a transparent and lawful manner in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR).
2. Who We Are
Oceancaster Limited is a limited company registered in the United Kingdom with its registered office at: 820 The Crescent, Colchester Business Park, Colchester, Essex, England, CO4 9YQ.
For privacy-related enquiries, contact: enquiries@oceancaster.com.
3. What Data We Collect
We may collect and process the following categories of personal data:
- Contact information (such as your name and email address if you contact us).
- Technical information (such as IP address, browser type, device information, operating system, and usage data).
- Usage data, including pages viewed, interactions, and navigation behaviour on the website.
- Information you voluntarily provide through forms or correspondence.
4. Analytics (PostHog)
We use PostHog, a product analytics service, to understand how users interact with our website and to improve performance, usability, and features.
PostHog may collect information such as IP address, device details, browser information, pages visited, and interaction events. Depending on configuration, this may include session replay data to help diagnose technical issues and improve user experience.
Data collected through PostHog is used for analytical and service improvement purposes. We rely on our legitimate interests in operating and improving the website as the lawful basis for this processing.
5. Cookies and Tracking Technologies
We use limited analytics cookies provided by PostHog to understand website usage and improve our services.
These cookies are used for internal analytics purposes only and are configured to minimise personal data collection.
You can control cookies through your browser settings.
6. Data Sharing
We do not sell personal data. We may share personal data with trusted third-party service providers who assist us in operating the website, including hosting providers and analytics providers such as PostHog.
We ensure that appropriate safeguards are in place when personal data is processed by third parties.
7. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
8. Data Security
We implement reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. However, no system can be guaranteed to be completely secure.
9. Your Rights
Under UK data protection law, you may have rights including:
- The right to access your personal data.
- The right to request correction of inaccurate data.
- The right to request erasure of your data in certain circumstances.
- The right to restrict or object to processing.
- The right to lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise your rights, contact us at enquiries@oceancaster.com.
10. International Transfers
If personal data is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place in accordance with applicable data protection law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this website.
12. Contact
If you have any questions about this Privacy Policy or how we handle personal data, contact: enquiries@oceancaster.com.